Msg #653466
5 replies | C2C & Successful Signings | By Jacob Rodriguez on 9/18/26 7:18pm
Hello
I’m about six months into trying to make this a full-time notary/loan signing business. I’m currently on my second commission and have completed around 250 signings this year.
One of the biggest challenges I’ve run into has been getting paid on time by signing services.
With Coast2Coast, I’ve repeatedly had situations where they owed me 8–15 completed signings. In several cases, I’ve had to make multiple follow-up calls and emails before receiving payment. Once I finally reach someone by phone, a check is typically issued within 3–5 days after my last follow-up.
I’m currently dealing with a similar issue with Successful Signings. They owe me for 10 completed signings from June 29 through July 13, and all of them are now past their Net 60 payment terms. I followed up on all 10 today by phone and email but have not been able to get a response or payment update.
I’m getting frustrated because I’m trying to run this as a legitimate full-time business, and constantly having to chase down payments makes managing cash flow extremely difficult.
For those of you who have been doing this longer:
What do you do when a signing service goes past Net 60 and stops responding to calls and emails?
Do you send a formal demand for payment? Stop accepting new assignments? Escalate to someone in management/accounting? Is there a particular process you recommend?
I’d really appreciate hearing how other experienced notaries handle this situation. I’m trying to establish good business practices early rather than continuing to chase payments every month.
Thank you!
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Msg #653461
5 replies | well this is the first I have heard this | By  canotaryhere on 9/18/26 2:43pm
Yesterday at UPS, the notary there told me her boss just took her test to renew her commission. She claims she took it online. So we don't need to do the test in person with proctors?
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Msg #653453
12 replies | Attorney request for line items. | By Susan/CA on 9/18/26 1:13pm
Okay in 26 years this is only the 3rd time I have had a request for a line item. It is for general notary work. A family who signed an agreement are now in a lawsuit against each other. Long story short, since there are 4 or 5 signers (please don't get crazy on me) on a page in my journal who signed the same document listed one after the other. Do you think it would be okay to copy say 4 line items and send them together or should I do each one separately? I know it states, "a line item." can be sent per any member of the publics request. I have done line items before but not with so many people. Go ahead and take my head off...it is just a thought. It is such a pain in the rear. I think I know what your all (seasoned notaries) are going to say but I want to hear otherwise.
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Msg #653438
1 replies | UPS Humor | By Cheryl Elliott on 9/16/26 7:53am
I stopped in yesterday at the same store I made out like a bandit when one of the clerks took his dinner break and left customers stood up for their 3pm notary appt.
Yesterday all clerks were on board at 3:30pm do I wasn't so lucky. As I approached the counter, the clerk yelled back at another clerk, yake a knife with you! I said he's going to a shoot out and taking a knife? Everyone laughed including customers.
UPS clerks are pretty dry and very focused on staying error free. Brought a little levity.
Maybe next time I will get lucky again and walk into extra work!
Have a great day. So glad the heat was turned down to the 70s. 90s and 100s were beastly hot.
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Msg #653430
7 replies | I am about to scream. | By canotaryhere on 9/15/26 7:36pm
I'm trying to print docs and it wont even send them to the printer so I pulled out my laptop nd the same thing is happening.
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Msg #653423
4 replies | Uploaded picture is on its side (needs to be rotated) | By CKerrigan/CA on 9/13/26 11:25pm
Hello Everyone,
I am trying to upload a profile picture of me in a suit and tie, but the picture is displayed with me on my side(it is 90 degrees off).
I have tried 2 different pictures, with one of the pictures resized lower.
The site does not have any adjustments or editing tools to rotate the picture 90 degrees.
Does anyone know of a solution to fix this?
Thank you,
Chris
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Msg #653420
3 replies | Secure Lending Inc | By Audralyn Odom on 9/13/26 6:18pm
Greetings...Just checking is anyone on this forum had vendor payment experience with Secure Lending Inc. I was contacted by a Mr. Vasquez. i submitted an invoice as requested for payment, but no status or payment has been received (it has been months). I researched the company and learned that the company has a 'complaint policy'. I guess I'm about to go that route to attempt to receive the invoice payment. Just wondering if there is any feedback on this forum...Thanks In Advance.
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Msg #653411
11 replies | AAA notary | By Yoli/CA on 9/13/26 11:39am
So, I had 3 personal docs that needed notarization. Even though a fellow local notary had previously offered her services for free, I decided to visit my local AAA office instead. The previously-offered notary lives about 45 minutes from me.
I've been a AAA member for over 40 years. LKT posted here that AAA notarizes for free. Here's what I encountered. Initially, I had to wait about 5 minutes so notary could get her gear ready. In conversation, she stated she's a fairly new notary. She looked over my documents (Durable POA, Advanced Healthcare Directive and a Pension Verification form). When reviewing the AHD, she asked if I needed 2 witnesses. I advised her no, it's a matter of either the 2 witnesses or the notary. Oh, she said. I told her I'm also a notary and provided her with a California-compliant notarial cert for the Pension form. After her review of docs, she filled out her notary journal -- all 3 docs with their individual titles in 1 line item, requiring only 1 signature from me. I had pre-typed the Acknowledgments leaving blank only the date, the notary's name and the notary's title. She filled those certs and signed and stamped. She charged me $10 per doc (total of $30), handed me back my docs and I left. It wasn't until I got back home later that day that I looked at those Acks. Instead of filling in her title as Notary Public, she had written in Public Notary. <smdh> I'd already mailed off the Pension Verification form.
Looking for opinions: Will this transposition -- Public Notary -- invalidate my docs?
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Msg #653410
2 replies | Last chance Durable POA yesterday at Local Hospital | By Cheryl Elliott on 9/13/26 9:29am
A lady contacted me via Text yesterday. Her pops is getting ready ti be moved to hospice with esophagal cancer. He cannot speak, he writes everything down. I arrive early. He occupies the same room ai was in when I broke my shoulder and humerous. Just like old times. I arrive early. Nurse Dora is getting ready to give him another round of pain meds. I ask her to give us a minute while I clarify the purpose of my visit. I did all the talking, my client gave me nods and sign language and gave me his Marks on his Durable POA in certain places . I asked if the person who contacted me and sent me his POA via email who was running late was his daughter. He said no, she is a good friend whom he raised since she was a toddler. All of this as he is hurrying me along to get it done so he can get his pain meds. He signs my journal and gives me a thumbprint in my journal. I get a hint of a smile saying thank you. Hebgives me thumb in the air. Now get .e my meds! The man weighs under 100 #. Barely a wisp of a man under his white bedding.
I will never forget this gentleman who as it turns out worked with my neighbor of 17 years until he passed of the same cancer in 2022. Sam went gold.mining in ID with my brother for years until he became too ill. They were both electricians at the same company. Client's friend showed up. I handed her the signed, notarized form and she handed me my fee plus a $20 bill for a tip for running late.
It was the best work I did all week. Signings are pretty much a drill of printing, signing, scanning and dropping before pickup barely eking a profit. I often get the highend private wealth client required due diligence, but volume of this specialty has dropped significantly. Mostly HELOCs I hope things can get back to normal soon. This business has changed a lot since COVID andvhas noy rebounded.
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Msg #653405
1 replies | Why "Ethics" Should Be the Word You Use ... | By LKT/CA on 9/11/26 12:41pm
...When Contacting the Department of Insurance
As of January 1, 2026, California eliminated the 20-hour line-specific pre-licensing education requirement (and, for some lines, an additional 20-hour general principles requirement) for insurance producer licenses. The only pre-licensing education still required is the 12-hour Code and Ethics course — that one was explicitly retained, not touched by the law. Other states have made similar moves, and the pattern holds: ethics stays even when everything else goes.
Think about what that means. The DOI stripped away product-specific pre-licensing education entirely but ethics survived. And it's not a minor footnote in ongoing licensure either: to renew my license, I need 24 hours of continuing education every two years, and 12 of those hours — a full half — must be ethics.
So when a notary contacts the Department of Insurance about a TC that's turning a blind eye to a vendor who won't pay, "ethics" has to be the focus of the complaint. Not "they didn't pay me" — that's a civil collections matter, and DOI won't act on it. The framing has to be: "Is this TC meeting the ethics standard the DOI kept in place even as it eliminated pre-licensing education for everything else?" That's a question a regulator is built to answer.
Before filing the complaint, draft a letter to the DOI in the state where the TC is licensed, and send the TC a copy, requiring payment within a set number of days or the DOI will be contacted. TCs carry reserves and have every ability to settle a past-due invoice and go sort out their deadbeat vendor on their own time; they just have to be told that not doing so is no longer free of consequences.
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Msg #653397
0 replies | Vermont electronic notarization continuing education | By VT_Syrup on 9/9/26 2:12pm
Any one else planning to take the class “Things to Know to About Your Special Endorsement for Digital Notarial Acts*” which satisfies the continuing education requirement for Vermont electronic notaries? It’s offered by the Vermont Bar Association. I am not currently doing electronic notarization, but I want to hear what they have to say.
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Msg #653394
2 replies | Mobile Notary | By Jennifer Cosentino on 9/8/26 11:28am
Need documents notarized but can't leave your home or office? We will come directly to you!
Whether you need Power of Attorney, Will, Trust, Healthcare Proxy, or Affidavit notarized, our professional mobile notary service provides prompt, reliable appointments at your home, office, hospital, or coffee shop.
What do we offer:
- Flexible scheduling (same-day & evening appointments available)
- In-person identity verification & legal document execution
- Professional, discreet, and reliable service
📍 Serving [Ludlow/Springfield/Chicopee / Hampden County]
📞 Call or Text: [617-370-5943]
✉️ Email: [jennysmobilenotaryservices@gmail.com]
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Msg #653386
9 replies | An AI first for me | By JanetK_CA on 9/4/26 3:34pm
I just called a borrower to confirm a signing appointment for next week and the call was answered by an AI receptionist/auto attendant (or whatever they're calling that now). It actually went better than I initially expected. I was able to give a detailed message that didn't get twisted in the process. We'll see how well it works to get a response...  BTW, there was even a prompt for when would be a good time for him to call me back. Loved that!
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Msg #653377
1 replies | T-mobile update 9/3/2026 | By Yoli/CA on 9/3/26 11:17am
When accessing my phone early this morning, I noticed there was an update available. I allowed it.
About 3 hours later, I tried opening some apps that normally send me blast offers. No can do. Kept getting error messages telling me my access codes were incorrect. I turned my phone off for a couple of minutes then back on. Tried again. This time, I was informed there was no internet service. Checked my settings and sure enough! WiFi was turned off. Turned it on and them I was able to login to all those apps plus some texts came in.
Don't know if this was caused by the update this morning. But, that was the only difference in my usual routine. Anyway, all this to say, if your phones have been kinda quiet this morning, check your settings.
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Msg #653374
8 replies | UPS Shipping Supplies | By LarryNY on 9/3/26 9:18am
Yesterday I tried ordering shipping supplies from UPS with my account number and got a message back that said that this account is not allowed to order supplies. I contacted customer service and they told me that unless you bill some minimum amount to the account you cannot order free supplies. I explained the nature of our business model such that labels are supplied by our customers, but we need to supply the envelopes to ship them back, thus we do quite a bit of shipping with UPS, just not billed to our account. He told me that this was a recent directive from management, that he understood the dilemma and would escalate the issue.
Has anyone else faced this problem and how did you get supplies? This may seriously impact our business with UPS unless you have a good client who will order supplies for you.
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