FASS yanked their "white glove rating" for me years ago...they want "cheap", not competent. Now they only call me when their borrower is considered "difficult", high-net worth, problematic, etc. at my fee, $xxx. White glove status means your fees are $XX.
Do I miss them? Not at all, don't need the drama, the call being monitored and recorded, last minute docs, all the training emails and ALERTS I receive. I think 15 years' in this business proves I can connect the docs and get things done without a bunch of hiccups, so I pursue other vendors that don't have all these hoops. It's nicer.
NSAs who live in challenging, remote areas have a better chance at negotiating fees than NSAs in more populated, freeway connected areas.
When I work for local title companies they always pay way more and don't even like their corporate signing service. Yes, they use other SS companies besides FASS.
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