"Maybe Meri was just asked to post a resolution to her initial post of an issue."
I'd bet that that's the case. I agree that Eric is one of the good guys. I happened to have spoken with him the day of that other post and he mentioned it to me before I even had a chance to read it. I got the impression that it bothered him that a payment may have slipped through the cracks. I believe that he not only cares about his reputation, but that he also truly wants to do right by people.
No doubt there are lots of negatives going on in our business these days, but I think it's in everyone's best interest if we're careful about jumping to conclusions and making generalizations.
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