Linda, as you know but maybe others reading here do not,
Annual on-site audits are becoming "the norm" for title insurance companies, agents of title insurance companies, and law firms working for lenders, title insurance companies. I don't see the point of mobile notary signing agents. LOL Do they plan to inspect our cars? LOL Or the borrowers' homes while we sit around the kitchen table with loan documents while the kids, neighbors and family watching/waiting for dinner?
Mostly looking at minimum security and privacy protection (strangers don't just walk in the door without notice and see customer/client information open on your desk), "clean desk" procedures (while working, away from desk, and end-of-day/overnight), locked files for customer/client information (and notarial supplies). Perfect example of failure: Stranger walks thru your front office door directly into your office and there sitting open on your desk are two or three loan files that you are working on ... and you've just walked away to the coffee pot with your back to both your desk and the door. (You can't fix stupid - particularly in this case the person KNEW what time the auditor's appointment was for.)
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