| On Thursday, May 18th, I received a text message from Snapdocs anking if I was available for an "application signing" for $85.00. The signing was 18 miles away. I accepted the signing and when I returned to the office that evening I proceeded to call the signer to confirm and print the docs. The signing appointment was for the next day. When I looked at the docs, there were about 435 pages to print as the instructions said to print a copy for the signer. I called The Closer to renegotiate the assignment fee and they were closed. I left a message explaining the purpose of my call. The next day, they had not called by noon. I called again and they claim not to have received my message. I told the scheduler/manager (Kevin Somerville) that I could not do the signing for the $85.00 fee and I had no way of knowing how many pages it was until it was assigned to me. Instead of offering to pay more, he rudely said that he would remove me from the signing and hung up on me. A minute later, I received a text offering the same assignment for $115.00. I called back and asked to speak to his supervisor because he was rude, hung up on me and could have offered more. I was told he was the supervisor and that there was no one above him I could speak to. This woman was also rude. I told her to take me off their list of notaries. I will not tolerate being treated like that and the company was unethical not to disclose that it was a reverse mortgage signing and a copy would need to be made for the signer. |
| Messages in this Thread |
 |  The Closer, LLC - Deci Calla on 5/20/17 11:56am |
|  Re: The Closer, LLC - Luckydog on 5/20/17 1:18pm |
|  Re: The Closer, LLC - wildflower64 on 8/17/20 8:58pm |
| Re: The Closer, LLC -  Yoli/CA on 5/20/17 1:26pm |
| For commercial closings it is rare for a copy package to be - ananotary on 5/20/17 2:41pm |
|  Re: For commercial closings it is rare for a copy package to be - jojo_MN on 5/20/17 3:20pm |
| Re: For commercial closings it is rare for a copy package to be - Yoli/CA on 5/20/17 6:53pm |
|  Yoli- That is the #1 reason I love commercial closings! - ananotary on 5/21/17 1:19am |
| Re: The Closer, LLC - SteveS/CA on 5/20/17 3:50pm |
| Re: The Closer, LLC - jojo_MN on 5/20/17 1:30pm |
| I have printed over a ream of paper for some! - Belinda/CA on 5/20/17 2:05pm |
| Re: The Closer, LLC - SteveS/CA on 5/20/17 3:42pm |
| Deci, I agree with Belinda: saving yourself heartache" :) n/m - Christine/OK on 5/20/17 4:23pm |
| Re: The Closer, LLC- Reverse Mortgage Applications - jojo_MN on 5/20/17 7:25pm |
| Re: The Closer, LLC, low and slow pay - Jules on 5/20/17 9:34pm |
| You might want to chat with Cari - Stoli on 5/20/17 10:54pm |
| well, NOW they can't do this (wink wink and we'll never know - Cari on 5/21/17 6:49am |
| ATTENTION FELICIA SD...what is SD doing about these types - Cari on 5/21/17 6:46am |
| Please don't continue to "invite" them to answer their - MW/VA on 5/21/17 9:13am |
| any replies from SD provides more information about - Cari on 5/22/17 6:23am |
| sorry for the typos...too early not enough cafe... n/m - Cari on 5/22/17 6:24am |
|  Re: sorry for the typos...too early not enough cafe... - SteveS/CA on 5/22/17 8:47am |
| Re: ATTENTION FELICIA SD...what is SD doing about these types - SteveS/CA on 5/21/17 10:13am |
| There's something very wrong here. 435 pages is way out of - MW/VA on 5/21/17 9:20am |
| Re: There - Luckydog on 5/21/17 10:28am |
| Re: The Closer, LLC - Cari on 5/23/17 5:21am |
| Re: The Closer, LLC - loandocs on 2/24/18 1:32am |
