Join  |  Login  |   Cart    

Notary Rotary
Just PoliticsLeisure
Welcome to the Notary Talk General Discussion Forum. Before posting, please read the

You are replying to this message:
 Village Capital Closings
Posted by Alan Socol ATS Consulting, Inc. on 1/11/20 8:14am

I am sharing a bad experience with Village Capital and hope that other notaries might avoid similar issues with this company. The assignments have come through Notary Cloud and Signature Closers. These closings are purported to be standard refi but when the package shows up it turns out to be both the application and final documents which are almost 200 pages. I have contacted the schedulers and required amended confirmations reflecting the increase fee for the appointment (50% upcharge). When the actual signing takes place it is tedious due to the excessive duplication of documents which confuse the borrowers and seems to reflect an overall lack of effort by the lender throughout the process. I have managed to successfully complete these signings and then not received my payments in a timely manner. Numerous emails have been sent, additional scans of the overdue invoices have been sent and little or no meaningful responses have resulted. Meanwhile the signing services continue to call for future appointments with the same deceptive information. I have finally received my fees for all overdue payments EXCEPT a Notary Cloud assignment from September and another from October which now have email streams with double digit back and forth efforts. It has been quite the unpleasant experience and I hope that other notaries will be alerted to the unprofessional and underhanded actions of Village Capital going forward.
Important Notice

At this time, you must be signed-in to Post a Message to the Notary Talk Discussion Forum.

In order to sign-in, you must have a Notary Rotary™ membership. Basic Membership is free. Basic Members should update their profiles at least every 6 months to prevent them from being deleted.

If you do not already have a membership, click the Join link above. After creating your profile, you should log in and update it from the My Profile page. If you do not want your information displayed to others (e.g. advertised under Find a Notary), you can hide it by checking the "Hide profile from searches" box.

If you already have a profile, click the Login link above to sign-on. If you have forgotten your password, follow the directions on the login page.

 
Find a Notary   Notary Supplies   Terms   Privacy Statement   Help/FAQ   About   Contact Us   Archive  
 
Notary Rotary™ is a trademark of Notary Rotary. Copyright © 2002-2020, Notary Rotary, Inc.  All rights reserved.
500 New York Ave, Des Moines, IA 50313.