Posted by MW/VA on 11/8/13 9:41am
Msg #491946

Brother printer question for the tec experts.... I

have a MFC-7840W. The fax function is giving me problems--getting a message that it's "out of memory". I've looked through the instruction book, and there's nothing about how the clear the memory. Anyone ever encountered this?

Reply by jba/fl on 11/8/13 9:45am
Msg #491950

No - but this is the time to call 877-276-8437 and ask them.

Reply by MW/VA on 11/8/13 10:30am
Msg #491956

Thanks for the no. I couldn't find it. They are very

helpful. The problem is not at this end. ;-)

Reply by jba/fl on 11/8/13 10:38am
Msg #491959

That no. has saved me a lot of grief. Speed dial! n/m

Reply by John/CT on 11/8/13 3:28pm
Msg #491989

Re: Brother printer question ....

Check the troubleshooting section for the 7820 that tells you how to clear memory: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

I hope this will help if you haven't been able to reach anyone by phone