Posted by Christine Pardo on 11/6/13 3:11pm
Msg #491605

Printer Help

I just discovered my nw HP8600 pro does not recognize legal and letter in the same document.
i.e. when scanning - only can scan all legal or all letter
i.e. when printing - only can print all legal or all letter
Previous models did recognize varying sizes within a single document.
I was just informed by tech services (after almost 4 hours of phone time) that this was a software change and none of the newer models have this capabilities.
After 20 years I will need to change printer brands!!!
1st- heads up to everyone looking to purchase new printer - do not buy HP
2nd - Help- I need a quality, reliable multi-function printer that does have this feature.
Please advise.....

Reply by desktopfull on 11/6/13 3:24pm
Msg #491610

Try Brother printers or use orange search key and look up the printer discussions that have been on the forum. I have a Brother HL-5370 DWT and love it. Plus a Brother tech will take you step by step through the process of setting it up.

Reply by Darlin_AL on 11/6/13 7:58pm
Msg #491676

Brother 5470dwt is great, but doesn't scan

I use their MFC7360 for that, but scanning you set if you want it to be a legal or letter document.

Reply by Sylvia_FL on 11/6/13 5:03pm
Msg #491628

Christine
The HP8600 is not a laser printer. Loan docs should be printed via laser printer not inkjet. (unless standards of changed)