They are completely unresponsive and unprofessional. I work with several agencies and do not encouter such problems with invoicing. I am awaiting payment for 3 unpaid invoices. Let's put them out of business so we can weed out the bad agencies and provide our valuable sevice to the good ones. I encourage you to log a complaint with the Better Business Bureau, they are registered. I logged mine, here it is: COMPANY OR ORGANIZATION INFORMATION:
Victory Notary Association, Inc. 5257 N. Tacoma Avenue, #4 Indianapolis, IN United States 46220 (317)205-8428 victoryna.com
COMPLAINT INFORMATION:
Complaint #: 1245140 Complaint Type: General Complaint (not a car maker) Date Received: 10/10/2003 Primary Complaint Classification: Credit or Billing Disputes Secondary Complaint Classification: Contract Disputes Complaint: I completed 3 notary closings for Victory Notary in Suffolk County New York. The dates of the closing were August 12, September 8 and September 17. Their invoice indicated that they would pay the invoice 45 days after the closing or earlier if they received payment. I have called and left several messages as well as sent numerous emails and faxes requesting that someone call me back directly. I have received one email respone indicating that they were badly behind in invocies and would request payment be made to me. They did not indicate a date or whom they'd be requesting payment from. I entered into an agreement with them and would expect to be paid from them in a timely mammer. I responsed to them with that info and have not heard anything else from them and again left voice mail messages with no response. Desired Settlement: Other (requires explanation) Settlement Explanation: Payment and any additional charges incurred while attempting to recover payment. Customer Service Rep: Ms. Jill Lewis Product or Service: Model Number: Account Number: Order Number: Salesperson: Payment Made: Purchase Price: Disputed Amount: Payment Method: Purchase Date: Problem Date: 8/12/2003 Complaint Dates:
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