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What wouldl you do if you were me?
Posted by SLB SIGNING SERVICES, INC. - Sherry of FL on 2/3/06 12:07pm Msg #93828
I had a closer who was set to do a signing (with a new client) the other night for us. We have worked with this person before and were confident of her work. She started printing the docs and apparently they were printing really slow....At 8:45pm, she decided to contact my client, the broker and the borrowers to tell them that she would not be able to do the closing because the docs were printing too slow.

I get a call the next morning from my client who was absolutely livid (as was the broker). She wanted us to get another closer to go out and backdate the docs. We said that we could not do that because it was illegal. We decided to eat $150 to get a new closer to go out with redrawn docs. I did that because it was the right thing to do but I am extremely perturbed over this situation.

Does anyone think that closers should be held accountable for these types of things? I am not sure why I should eat money for someone elses mistakes (and this is not the 1st time this has happend, I ate $800 in courier fees last year because closers neglected to put Purchase docs in drop box on time)....I am just interested to see your opinions on this..Thanks
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Messages in this Thread
 What wouldl you do if you were me? - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:07pm
 Re: What wouldl you do if you were me? -  Charm_AL on 2/3/06 12:10pm
 She notified everyone but you??? - SueW/Tn on 2/3/06 12:11pm
 She left a message but it was already..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:14pm
 She dropped the ball? Please. - CaliNotary on 2/3/06 12:22pm
 Just so you know CALI...the docs come directly from title.. - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:28pm
 Re: Just so you know CALI...the docs come directly from titl - CaliNotary on 2/3/06 12:35pm
 You might wanna eat your words Cali - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:29pm
 Re: You might wanna eat your words Cali - SarahBeth_CA on 2/3/06 2:32pm
 OK, you got me - CaliNotary on 2/3/06 4:30pm
 Lets get real anyway Cali... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:46pm
 Re: Lets get real anyway Cali... - CaliNotary on 2/3/06 4:46pm
 Is that really you Cali???? It cant be..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 5:06pm
 Re: Is that really you Cali???? It cant be..... - CaliNotary on 2/3/06 5:18pm
 Re: Lets get real anyway Cali... - Dee_Fla on 2/3/06 4:48pm
 Re: Lets get real anyway Cali... - Anonymous on 2/3/06 6:16pm
 Re: She dropped the ball? Please. - Anonymous from 70.190.125.248 on 2/25/06 7:09pm
 Re: What wouldl you do if you were me? -  Margaret_FL on 2/3/06 12:18pm
 Re: What wouldl you do if you were me? -  MistarellaFL on 2/3/06 12:19pm
 We already got her side... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:21pm
 Laughing at them is unprofessional IMO - MistarellaFL on 2/3/06 12:25pm
 Re: Laughing at them is unprofessional IMO - CaliNotary on 2/3/06 12:28pm
 Not at that time: they asked the day after.... n/m - MistarellaFL on 2/3/06 12:30pm
 Re: Not at that time: they asked the day after.... n/m - srnotary_CA on 2/3/06 12:32pm
 Re: Not at that time: they asked the day after.... n/m - CaliNotary on 2/3/06 12:49pm
 MEOW!!!!!!!!! - Delta_CA on 2/3/06 1:39pm
 Re: MEOW!!!!!!!!! -  Margaret_FL on 2/3/06 1:45pm
 Bottom line... - SueW/Tn on 2/3/06 12:31pm
 I agree and wouldn't dream of not following through - MistarellaFL on 2/3/06 12:35pm
 Re: Bottom line... - CaliNotary on 2/3/06 12:45pm
 Re: Bottom line... - Calnotary on 2/3/06 1:32pm
 One other way....... - janCA on 2/3/06 1:35pm
 Great idea Jan....that would have resolved the problem... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:34pm
 Re: Great idea Jan....that would have resolved the problem.. - SarahBeth_CA on 2/3/06 3:13pm
 Re: Great idea Jan....that would have resolved the problem.. - Dee_Fla on 2/3/06 5:03pm
 Re: One other way....... - Dee_Fla on 2/3/06 4:59pm
 Re: One other way....... - CaliNotary on 2/3/06 5:03pm
 Re: One other way....... - Dee_Fla on 2/3/06 5:10pm
 Re: One other way....... - CaliNotary on 2/3/06 5:16pm
 Re: Bottom line... - JS_MD on 2/3/06 1:38pm
 People at the TC were available to help her as was the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:35pm
 Re: People at the TC were available to help her as was the - JS_MD on 2/3/06 11:01pm
 Re: We already got her side... - Dee_Fla on 2/3/06 4:55pm
 Re: What wouldl you do if you were me? - Anne/IL on 2/3/06 1:36pm
 Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:15pm
 Not taken as a personal attack NM........ - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:38pm
 Re: Not taken as a personal attack NM........ - NM_CO on 2/3/06 3:02pm
 Thanks NM...have a great weekend! - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:03pm
 Re: P.S. Sherry - NM_CO on 2/3/06 3:05pm
 and thats what sets the career closers apart from the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:07pm
 Re: Not taken as a personal attack NM........ - Dee_Fla on 2/3/06 5:14pm
 Re: What wouldl you do if you were me? -  LkArrowhd/CA on 2/3/06 2:27pm
 Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:33pm
 Re: What wouldl you do if you were me? -  LkArrowhd/CA on 2/3/06 2:44pm
 Answer before reading other replies... -  Shane_OH on 2/3/06 4:25pm
 This is where I network.... -  Shane_OH on 2/3/06 4:31pm



 
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