That's very unfortunate but I know how frustrating it can be to try to print some docs at the last minute that are not coming through the right way. Last week I had a signing and ONE of the attachment was printing at the rate of 3 minutes per page, I was in constant contact with the lady at the title company who was sending me the docs and after trying a few things, I finally asked her to fax everything over and she did - I had the full package ready to go in 10 minutes and even though I was late to the signing, it did go through as planned.
Communication is the key and I agree maybe you should get an after-hours number for situation like this, I'm sure you could have found someone willing to take over the assignment maybe with a different type of printer. I work with 2 printers and sometimes it doesn't print on the first one but will on the other.
Unfortunately owning your business isn't always problem free, I'm finding this out myself....;-)
I hope you can have a good one on one with that SA and work things out with her. Good luck and enjoy your vacation! |
Messages in this Thread |
| What wouldl you do if you were me? - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:07pm |
| Re: What wouldl you do if you were me? - Charm_AL on 2/3/06 12:10pm |
| She notified everyone but you??? - SueW/Tn on 2/3/06 12:11pm |
| She left a message but it was already..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:14pm |
| She dropped the ball? Please. - CaliNotary on 2/3/06 12:22pm |
| Just so you know CALI...the docs come directly from title.. - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:28pm |
| Re: Just so you know CALI...the docs come directly from titl - CaliNotary on 2/3/06 12:35pm |
| You might wanna eat your words Cali - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:29pm |
| Re: You might wanna eat your words Cali - SarahBeth_CA on 2/3/06 2:32pm |
| OK, you got me - CaliNotary on 2/3/06 4:30pm |
| Lets get real anyway Cali... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:46pm |
| Re: Lets get real anyway Cali... - CaliNotary on 2/3/06 4:46pm |
| Is that really you Cali???? It cant be..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 5:06pm |
| Re: Is that really you Cali???? It cant be..... - CaliNotary on 2/3/06 5:18pm |
| Re: Lets get real anyway Cali... - Dee_Fla on 2/3/06 4:48pm |
| Re: Lets get real anyway Cali... - Anonymous on 2/3/06 6:16pm |
| Re: She dropped the ball? Please. - Anonymous from 70.190.125.248 on 2/25/06 7:09pm |
| Re: What wouldl you do if you were me? - Margaret_FL on 2/3/06 12:18pm |
| Re: What wouldl you do if you were me? - MistarellaFL on 2/3/06 12:19pm |
| We already got her side... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:21pm |
| Laughing at them is unprofessional IMO - MistarellaFL on 2/3/06 12:25pm |
| Re: Laughing at them is unprofessional IMO - CaliNotary on 2/3/06 12:28pm |
| Not at that time: they asked the day after.... n/m - MistarellaFL on 2/3/06 12:30pm |
| Re: Not at that time: they asked the day after.... n/m - srnotary_CA on 2/3/06 12:32pm |
| Re: Not at that time: they asked the day after.... n/m - CaliNotary on 2/3/06 12:49pm |
| MEOW!!!!!!!!! - Delta_CA on 2/3/06 1:39pm |
| Re: MEOW!!!!!!!!! - Margaret_FL on 2/3/06 1:45pm |
| Bottom line... - SueW/Tn on 2/3/06 12:31pm |
| I agree and wouldn't dream of not following through - MistarellaFL on 2/3/06 12:35pm |
| Re: Bottom line... - CaliNotary on 2/3/06 12:45pm |
| Re: Bottom line... - Calnotary on 2/3/06 1:32pm |
| One other way....... - janCA on 2/3/06 1:35pm |
| Great idea Jan....that would have resolved the problem... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:34pm |
| Re: Great idea Jan....that would have resolved the problem.. - SarahBeth_CA on 2/3/06 3:13pm |
| Re: Great idea Jan....that would have resolved the problem.. - Dee_Fla on 2/3/06 5:03pm |
| Re: One other way....... - Dee_Fla on 2/3/06 4:59pm |
| Re: One other way....... - CaliNotary on 2/3/06 5:03pm |
| Re: One other way....... - Dee_Fla on 2/3/06 5:10pm |
| Re: One other way....... - CaliNotary on 2/3/06 5:16pm |
| Re: Bottom line... - JS_MD on 2/3/06 1:38pm |
| People at the TC were available to help her as was the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:35pm |
| Re: People at the TC were available to help her as was the - JS_MD on 2/3/06 11:01pm |
| Re: We already got her side... - Dee_Fla on 2/3/06 4:55pm |
| Re: What wouldl you do if you were me? - Anne/IL on 2/3/06 1:36pm |
| Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:15pm |
| Not taken as a personal attack NM........ - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:38pm |
| Re: Not taken as a personal attack NM........ - NM_CO on 2/3/06 3:02pm |
| Thanks NM...have a great weekend! - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:03pm |
| Re: P.S. Sherry - NM_CO on 2/3/06 3:05pm |
| and thats what sets the career closers apart from the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:07pm |
| Re: Not taken as a personal attack NM........ - Dee_Fla on 2/3/06 5:14pm |
| Re: What wouldl you do if you were me? - LkArrowhd/CA on 2/3/06 2:27pm |
| Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:33pm |
| Re: What wouldl you do if you were me? - LkArrowhd/CA on 2/3/06 2:44pm |
| Answer before reading other replies... - Shane_OH on 2/3/06 4:25pm |
| This is where I network.... - Shane_OH on 2/3/06 4:31pm |