...Sherry you are right! I know I've been in that situation before too...where it printed slow...most of the time it is because they send it as a large file and not all printers can handle such large files (memory space). Sometimes, I have to unplug my printer to dump the memory. I always call the borrowers and let them know what is going on and also if I can reach the SA I let them know too.
Was this person new to the SA business? maybe she didnt now to dump her memory from her printer? Maybe she didnt realize she needed an upper version of whatever application she was using to open the docs and print from. Different programs work differently with printers, and may be she just didnt know. whatever the case would be, as I have had to do, is call technical support and that usally helps. Sometimes they resend it to me as a smaller file. but at least i compromise and I do communicate and i do get the doc's signed before midnight.
It may be just an educational thing on the SA's part. Nevertheless, she shouldnt had dropped the bomb cuz it was printing slow. As long as she notified the borrowers and got there, then she getsit done.
For me, at times if I know its gonna run late, I just run the original copy to have signed and then I let them know and i make copies at office max and give the copies to the borrower (at least they ahve a copy of their signatures and notary on hand and not blank pages). But compromise and get it done respectfully and quickly.
this is not a "poor me" post...its a real question of what we would do if we were in her shoe or even in the SA's shoe. That is what this board is here for...for us to share, learn and grow in this field. IF we are going to be critical...let's be respectfully and constructive critical and not insulting about it! Stop the conflicts! this board is NOT here for that!!!
Just my .2cents, if it matters! D |
Messages in this Thread |
| What wouldl you do if you were me? - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:07pm |
| Re: What wouldl you do if you were me? - Charm_AL on 2/3/06 12:10pm |
| She notified everyone but you??? - SueW/Tn on 2/3/06 12:11pm |
| She left a message but it was already..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:14pm |
| She dropped the ball? Please. - CaliNotary on 2/3/06 12:22pm |
| Just so you know CALI...the docs come directly from title.. - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:28pm |
| Re: Just so you know CALI...the docs come directly from titl - CaliNotary on 2/3/06 12:35pm |
| You might wanna eat your words Cali - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:29pm |
| Re: You might wanna eat your words Cali - SarahBeth_CA on 2/3/06 2:32pm |
| OK, you got me - CaliNotary on 2/3/06 4:30pm |
| Lets get real anyway Cali... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:46pm |
| Re: Lets get real anyway Cali... - CaliNotary on 2/3/06 4:46pm |
| Is that really you Cali???? It cant be..... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 5:06pm |
| Re: Is that really you Cali???? It cant be..... - CaliNotary on 2/3/06 5:18pm |
| Re: Lets get real anyway Cali... - Dee_Fla on 2/3/06 4:48pm |
| Re: Lets get real anyway Cali... - Anonymous on 2/3/06 6:16pm |
| Re: She dropped the ball? Please. - Anonymous from 70.190.125.248 on 2/25/06 7:09pm |
| Re: What wouldl you do if you were me? - Margaret_FL on 2/3/06 12:18pm |
| Re: What wouldl you do if you were me? - MistarellaFL on 2/3/06 12:19pm |
| We already got her side... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 12:21pm |
| Laughing at them is unprofessional IMO - MistarellaFL on 2/3/06 12:25pm |
| Re: Laughing at them is unprofessional IMO - CaliNotary on 2/3/06 12:28pm |
| Not at that time: they asked the day after.... n/m - MistarellaFL on 2/3/06 12:30pm |
| Re: Not at that time: they asked the day after.... n/m - srnotary_CA on 2/3/06 12:32pm |
| Re: Not at that time: they asked the day after.... n/m - CaliNotary on 2/3/06 12:49pm |
| MEOW!!!!!!!!! - Delta_CA on 2/3/06 1:39pm |
| Re: MEOW!!!!!!!!! - Margaret_FL on 2/3/06 1:45pm |
| Bottom line... - SueW/Tn on 2/3/06 12:31pm |
| I agree and wouldn't dream of not following through - MistarellaFL on 2/3/06 12:35pm |
| Re: Bottom line... - CaliNotary on 2/3/06 12:45pm |
| Re: Bottom line... - Calnotary on 2/3/06 1:32pm |
| One other way....... - janCA on 2/3/06 1:35pm |
| Great idea Jan....that would have resolved the problem... - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:34pm |
| Re: Great idea Jan....that would have resolved the problem.. - SarahBeth_CA on 2/3/06 3:13pm |
| Re: Great idea Jan....that would have resolved the problem.. - Dee_Fla on 2/3/06 5:03pm |
| Re: One other way....... - Dee_Fla on 2/3/06 4:59pm |
| Re: One other way....... - CaliNotary on 2/3/06 5:03pm |
| Re: One other way....... - Dee_Fla on 2/3/06 5:10pm |
| Re: One other way....... - CaliNotary on 2/3/06 5:16pm |
| Re: Bottom line... - JS_MD on 2/3/06 1:38pm |
| People at the TC were available to help her as was the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:35pm |
| Re: People at the TC were available to help her as was the - JS_MD on 2/3/06 11:01pm |
| Re: We already got her side... - Dee_Fla on 2/3/06 4:55pm |
| Re: What wouldl you do if you were me? - Anne/IL on 2/3/06 1:36pm |
| Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:15pm |
| Not taken as a personal attack NM........ - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 2:38pm |
| Re: Not taken as a personal attack NM........ - NM_CO on 2/3/06 3:02pm |
| Thanks NM...have a great weekend! - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:03pm |
| Re: P.S. Sherry - NM_CO on 2/3/06 3:05pm |
| and thats what sets the career closers apart from the - SLB SIGNING SERVICES, INC. - Sherry on 2/3/06 3:07pm |
| Re: Not taken as a personal attack NM........ - Dee_Fla on 2/3/06 5:14pm |
| Re: What wouldl you do if you were me? - LkArrowhd/CA on 2/3/06 2:27pm |
| Re: What wouldl you do if you were me? - NM_CO on 2/3/06 2:33pm |
| Re: What wouldl you do if you were me? - LkArrowhd/CA on 2/3/06 2:44pm |
| Answer before reading other replies... - Shane_OH on 2/3/06 4:25pm |
| This is where I network.... - Shane_OH on 2/3/06 4:31pm |