downloading & printing docs for many years. All of a sudden it won't download or print. Yes, these are encrypted files--but I never had a problem downloading. It was the only way I was able to print from Adobe. They've been pushing me to purchase different versions for like $12.99/mo. That allows people to edit pdf's, etc. That isn't what I need. They have absolutely no tech support--their chat is limited & won't address the "free" versions. Help! Anyone run into this. Does anyone use another program for printing pdf files? TIA |