He missed the #1 offender in this whole mess - the consumer. How many times does a consumer have to be reminded to "ask questions" and "read ... read .... read"? IMO, there is no single or small group of players to blame. It's the whole team and a snowball. I do agree that someone (of the named culprits) probably should have raised and vigorously waived a big red flag, but they didn't. Are they to blame for the mess? Partially. Don't look for a scapegoat, but find a productive way out of the mess without fueling the flames. |