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 Be sure to follow your client’s payment instructions.
Posted by Alz on 5/27/23 12:43pm

Sounds simple, huh? Yeah, right.

On Monday night, just before 8:00pm, I received a call from a Southern California attorney. Long short, I was hired for a Trust Signing that took place at a local hospital the next morning. The signer has a terminal illness and timing was of the essence.

Consequently, I received all the necessary information to see the assignment to completion. Unfortunately, I didn’t follow the client’s specific instructions afterwards for payment. It doesn’t matter why I didn’t. The fact remains is that I didn’t. As a result, I made the payment process much more complicated and exhausting than it should have been.

Moral of the story… Following your client’s instructions to the letter. Don’t add or subtract. IMJS.
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