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You are replying to this message: | | Posted by Iris Grayson on 9/19/05 4:11pm
Some basic principles I use to grow and nurture Posted by Charles_CA on 9/19/05 1:11pm Msg #66022 from logged in user Greetings:
There are a lot of comments about the difficulty of dealing with some companies. I have set up table of characteristics I use in determining whether I work for a company or not and while these are just mine they have worked for me in the NSA business.
1. If a compnay calls with a lowball fee and then has to check with someone else to get approval it usually spells trouble.
2. When a company sends you the confirmation and the confirmation has characteristics that can change the payment materially, I usually reject the signing as they changed the contract unilaterally and even if I don't agree directly if I do the job I ratify the contract. These companies usally get the sack immediately upon receipt of the confirmation. Statements like "if all the documents are not signed correctly the fee will be reduced" is totally un acceptable to me.
3. When the company needs to tell me how to dress, when to contact the borrower and to call when I arrive at the borrower's home to make sure I got there, I know I am dealing with a bottom dweller and that thy only hire new notaries they can screw out of fees. I don't know any of the notaries on this site that I regularly chat with who would not knwo how to dress or that they needed to confrm an appoint ment with a borower.
4. When I have a long list of fax-backs that the company needs to see before I drop the docs in the drop box, I know I have problems. Numerous faxbacks to the SS is a sure indication of another bottom dweller who exists to suck the life out of newbies. I have requests occaisionlly for a fax back to the escrow or title company and that is so that they can get a jump start on the processing and I see that as an accommodation to the TC or escrow: those are infrequent and are usually asked for with an explanation. The SSs who need the multiple fax backs usually need them because they use notaries in whom they have no confidence.
5. Contracts to sign before doing a job. I have yet to see a contract inthis business that is not carefully stacked against the notary. I don't like to sign contracts. The promise of work is a ruse. While the notary is supposed to confroma to the contract and not compete there is usually nothing in the contract promising work. The contracts are set up to only benefit the SS.
I have used these prinicples to initially screen the companies that call me. It is usully funny to see the tactics these companies use to intimidate and badger notaries into signing contracts or doing jobs they don't want to do. I recently exchanged words with a SS who wanted so badly to intimidate and badger me into doing what he wanted that he finally ran out of patience and threatened to ruin my business by naming me as a PITA notary on the super-secret website maintained only for the SSs. He just had to get the last word in, it was really funny it was like his manhood was in question when there really was no question. I maintained my civility and that just seems to really get some people mad. It's not personal its business, and that is one of my most obdurate principles. I am not in this business to make anyone happy, I provide a service, and I expect a fair return for provideing that service. Tha is all nothing more.
Those are the basic princples I use indetermining who I will work for intially. If you don't pay me as agreed don't expect me to work for you again. If you change the terms of the agreement or if you try to play stupid games of who's got the power, don't bother me I don't like to work for companise like that. I have some excellent relationships and I get the job done. I expect to be treated like the professional I am and I return the respect and professionalism. If this helps someone great if not it's really worth just exactly what you paid for it.
Best regards, Charles
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