   | Welcome to the Notary Talk General Discussion Forum. Before posting, please read the  |
| You are replying to this message: | | |
Posted by  Yoli/CA on 8/9/20 3:11pm
This company has a solid 3-star rating in SC. I have worked with them and, at this point, plan on continuing to accept their assignments when possible. Yeah, SC shows some 1-star reviews from some NSAs who've had slow/no payment. Don't know what's going on there.
Luckydog is right. We shouldn't have to chase payment. My view of chasing payment is calling/emailing (several/numerous times) when payment is late and either being ignored or getting the run-around (A/P is out sick; check's in the mail; "let me check with bookkeeping and get back to you" and never does, etc.). IMO, if all it takes is one communication and e-check is sent out same day, that's not chasing payment. I kind of agree with PegiT. I'd rate them pretty good, not fabulous -- only 'cause a reminder is usually (not always) required. (And, I did give them 4 stars in SC) Again, jmo.
My bookkeeping system is set up to send an automatic reminder at 3, 7 and 14 days late. This same system shows me list of all invoices including due date. I keep an eye on this and when any payment is not received on time, I'll usually send friendly email reminder on the due date or next day. Only once, in May 2020 when I was extremely busy, did I not notice and the auto reminder was sent at 3-days-late and e-check was received same day. It just so happens it was this company.
As an aside: Approximately 10 years ago, I instituted this MO of immediately contacting hiring company of non-received notary fee when I was left hanging for 2 signings by Eleventh Hour Signings when they filed bankruptcy. That was one I never saw coming. They were SO good ... until they weren't. ;( I swore back then - Never Again!
So, I don't know if those NSAs who post no payment just don't keep tabs on their receivables and make the necessary reminding call/email or what's going on with them. I don't work with NSS often due to scheduling conflict but my experience has been: 4 in 2019 and 1 in 2020.
Currently, about 9 companies are keeping me VERY busy. Only 2 of those pay by check. The others are either e-check or direct deposit (ACH/EFT).
Recommendation to Newbies: Always generate an invoice. Some hiring companies may not require an invoice, and that's okay. But, to all others, ALWAYS send that invoice. Keep tabs on your receivables and don't be afraid to call/email when payment is not received on due date or day after and, if necessary, make a pest of yourself.
|
|
