From your statement: "We have a HELOC loan that requires a notary for 3 pages of signature for my wife and me. We have the documents at hand. how much would you charge to come to our place on Friday at 2:30 pm." It sounds as though the borrowers are only asking for mobile notary service, not signing agent service. Therefore you can only charge the allowable notary fee plus travel (agreed to in advance). You may wish to explain to them that you explain the purpose of each of the documents they may have, as a signing agent, and show them where they would need to sign, as well as notarize the documents that need notarization. Then tell them the fee for this service as well. In other words, sell your signing agent skill. You may get a "signing" with payment on the barrel head, or simply the notary fee and travel.
This type of request isn't as unusual as it may seem. A couple of lenders, Wells Fargo comes to mind, provides the refinancing packages and HELOCs to the borrower with instructions to "find their own notary". Also, some lenders simply provide loan modification agreements to current borrowers, where the modification needs to be notarized.
I personally would talk with the borrowers first as they approached you, to determine exactly what it is they have and what they really need. Then, if the borrowers agree, you can contact the lender for instructions. (Depending on what the borrowers request or agree to with you.) |