I would like to set the record straight on this posting as I was alerted that it was here by a notary that has done several closings for us. When we assigned this closing to Ms. Pickard, we were not aware the Ms. Pickard never received the confirmation which we did send (a copy is below). When I called Ms. Pickard to confirm that she had received the confirmation, she said she did not and proceeded to say that it was unprofessional that we did not send it, etc. When Charity assigned this closing to Ms. Pickard, she said (I was right beside her when she said it) that the package might be overnighted or it might be emailed. We did not know because the title company had not told us. Charity then said to please call us back if Ms. Pickard did not receive the confirmation which we never got a call back that it was not received. The original agreed upon fee was $125 but since we were under the gun at that point, Ms. Pickard said that we would have to overnight her a check for $200 and then she would HOLD the package until she received the check. When I replied to her that we could not do that to our client, we offered to send the check the same day and provide proof of payment by sending her a copy of the payment confirmation, which we did.
We do NOT understand the extreme hatefulness in this posting, but we wanted to set the record straight and give ALL of the information pertinent to this file. Good luck to you in the future, Ms. Pickard.
***COPY OF ORIGINAL CONFIRMATION SENT TO MS. PICKARD***
Charity Jordan Subject ***PLEASE REPLY***Closing Order Confirmation Due Date 06/16/2008 Date Completed 06/16/2008 Related To Orders 06/17/2008 - 6:00 pm Status Completed % Complete 100.00% Task Reminder None Jordanat 06/16/2008 11:54 PM PST Description Email sent To: dhpickard@aol.com
Sunset Signings LLC General Closing Instructions
Our clients are our lifeline and depend greatly upon us to make sure our notaries pay close attention to detail on all closing materials. Borrower(s)/buyer(s) id’s should always be included in the package back to the title company and included in the faxback if one is required.
Borrower: ****
Phone: **** W:****
Closing Address: ****
SS Order#: 2597
Closing Date: 06/17/2008
Closing Time: 6:00 pm
Additional Notes: This is a 30 day payment set up and approved by C.jordan. 125$ to be paid by July 17th,2008 to notary. Thanks for your help Dianne, Charity. Also, Title company said LANE not Luke as the street address so please check with borrower.
Notary fee: $125.00
CONTACT BORROWER(S) ASAP TO CONFIRM THE APPOINTMENT AND READ ALL INSTRUCTIONS. THANK YOU.
PLEASE EMAIL YOUR EIN/SS# OR A COPY OF YOUR W9 TO CLOSINGS@SUNSETSIGNINGS.COM.
PAYMENT WILL BE DELAYED IF THIS IS NOT DONE IN A TIMELY MANNER.
A COPY OF THE BORROWER’S DRIVER’S LICENSE(S) MUST BE OBTAINED (with valid exp. dates) AND SENT BACK WITH THE CLOSING PACKAGE OR FUNDING CANNOT OCCUR.
Please provide us with the tracking number after the loan has closed.
PLEASE REMEMBER OUR BUSINESS CREED WHEN CONDUCTING BUSINESS FOR US:
QUALITY ABOVE EVERYTHING!!!
Sunset Signings LLC 22731 Tombill Road Ramona, CA 92065 Phone (760) 788-3800 Fax (760) 465-5007 closings@sunsetsignings.com www.sunsetsigningsllc.com
QUALITY ABOVE EVERYTHING! |
Messages in this Thread |
| SUNSET SIGNINGS Ramona, CA - Dianne Pickard on 6/17/08 11:29am |
| Re: SUNSET SIGNINGS Ramona, CA - MistarellaFL on 6/17/08 11:44am |
| Re: SUNSET SIGNINGS Ramona, CA - Teresa/FL on 6/17/08 11:46am |
| Re: SUNSET SIGNINGS Ramona, CA - Encarnacion-Kilgore - Steve on 8/15/08 2:10pm |
| Re: SUNSET SIGNINGS Ramona, CA - Encarnacion-Kilgore - Steve on 8/15/08 2:11pm |
| Re: SUNSET SIGNINGS Ramona, CA - Dianne Pickard on 6/17/08 11:46am |
| Re: SUNSET SIGNINGS Ramona, CA - Tina Switzer on 6/17/08 3:55pm |
| Re: SUNSET SIGNINGS Ramona, CA - Encarnacion-Kilgore - Steve on 8/15/08 2:13pm |
| Re: SUNSET SIGNINGS Ramona, CA - MikeC/NY on 6/17/08 8:33pm |
| Re: SUNSET SIGNINGS Ramona, CA - WDMD on 6/18/08 6:04am |
| Re: SUNSET SIGNINGS Ramona, CA - Encarnacion-Kilgore - Steve on 8/15/08 2:15pm |
| Re: SUNSET SIGNINGS Ramona, CA - Jack Tri on 6/21/08 3:01pm |
| Message Deleted - User from 69.43.129.124 on 8/15/08 2:09pm |
| Re: SUNSET SIGNINGS Ramona, CA - Encarnacion-Kilgore - Steve on 8/15/08 2:05pm |
| You are a piece of..... - MistarellaFL on 8/15/08 2:12pm |
| Re: You are a piece of..... - Encarnacion-Kilgore - Steve on 8/15/08 2:17pm |
| Re:OMG I can not believe the borrowers info is public. - DebbieT on 8/15/08 2:44pm |
| HUGE No-No by a BIG MoMo! - Becca_FL on 8/15/08 2:51pm |
| Re: Re:OMG I can not believe the borrowers info is public. - SunsetSignin on 8/15/08 3:59pm |