It sounds like you've got toner on the bulb, take out the drum and clean the toner out of the printer, then take the toner out of the drum and clean toner off of cartridge, then clean the loose toner out of the drum and very carefully off of the bulb & rollers with a microweave cloth. Then I use a toner magnet cloth to clean up the loose toner on the sides of the cartridge and the inside of the unit. If that doesn't work you need to get a new drum. Hope this helps. |