Unfortunately, for some LOs, the only thing they care about is getting their loan signed.
I was supposed to have a signing last week that was set about about 2 weeks in advance, just prior to New Years, so I didn't give it lots of thought when I didn't get a reply from them. A few days in advance, I tried again. This time, I actually got a call back. Turned out that the wife had just been diagnosed with Covid and the husband hadn't yet received his test results. I was so grateful for their honesty.
Fortunately, my client also understood and didn't try to talk me into going out there anyway. I have no idea what the outcome was, but it was a sobering wake-up for me and I've tightened up my pre-screening. |