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Posted by  garland/CA on 3/22/18 10:04am
This happened with one branch of First American I'd been working with. A corporate decision was made and they had to start using Snapdocs. At first we were told by Snapdocs that "nothing would change, including our fees". I had a very good working relationship with that branch (new homes development) and the escrow officers. The fee did change. Now it is $100 max (I was getting $150) if you sign in the title company and they send the docs there. They can also request full package scanned back from the title company (which they often do) and no extra compensation is given.
If you sign outside the branch and print docs, max is $150. Requests come via a text or email. I don't get them nearly as much, and sometimes when I do they are already gone. So Snapdocs controls how they send out the requests, not the escrow officer. Snapdocs will tell you otherwise.
Recently a few months went by and I received no notificaitons. I reached out to the escrow officer and she checked and saw my name was no longer on the list. She added me and I got a few more signings, but still they are few and far between.
Further, payment is closer to 3 1/2 weeks.
It is unfortunate but Snapdocs is very successful in convincing title companies that their life will be easier using Snapdocs. They schedule, follow up and pay the notary. It is only a matter of time that they are in every title company and there are no more "approved" lists.
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