Here's how they explain it to me.
Satellite technology is what it is. The request for a website goes out from the computer to the modem, out to the dish and transmits to the satellite. It bounces back down to the ViaSat and Hughes ground-based stations, which they call gateways. Those gateways have large antennas that pick up the signal from the consumer's home, what website they want to go to, and using the terrestrial system connect with the Internet, grab the data, take it back to the gateway, shoot it back up to the sky and back down to the consumer's home.
It sounds like an enormous process. It takes less than a second. The signals travels almost 90,000 miles, up and down, up and down again into the internet and back.
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