The first phone call from them came at around 930 this morning for a HELOC no more than 60 pages with no faxbacks. Finally met my fee at 7pm then sent me the confirmation. Told me docs were ready on their portal. Couldn't find docs so called scheduler who flippantly told me, "Oh, that was cancelled. Sorry." 14 minutes after hanging up from her, I received a second confirmation stating that closing was still scheduled and a list of faxbacks. I'm guessing they found someone cheaper, then screwed up and sent me the revised confirmation. I've never done any work for them and I'm pretty sure I dodged a bullet. They have been promoted to my DO NOT ANSWER list. |