come until 5pm and you still have to print and travel, you have to humble down and ask for client's flexibility and understanding.
If clients are so darned special, why are they inconvenienced by intentional flagrant disregard by lender and title? I don't get it.
Tonight I was asked to do a last minute refinance for 5:30pm. Docs had to be signed today. I accepted, then I get a notice of cancellation 15 minutes later. I called the borrower up and told him I wouldn't be coming. He asked "WHY NOT?" I don't know why. Didn't schedule call the borrower to tell him? Nope. The client was highly irritated as he changed his scheduled to meet me at 5:30pm.
Just blatant disregard and lack of courtesy, not to keep the client, and often the notary, in the loop.
This is a commonplace practice, not my first time at being marginalized as a professional who ties up all the loose ends to fund the darned transactions. |
