|I do a lot of Quickens at a very good fee (area-specific) and most Bs are very satisfied with them per survey included.|
Also the majority of them will laugh while completing it and often will add a comment that they call too often for no reason. They seem to be good-natured about the calls and I've never heard a really angry remark as, overall, they are happy. I've heard more unhappy comments about other lenders who don't communicate at all and only call to tell the B "you're closing tomorrow or you'll lose your rate". FWIW, I think they do an excellent job of prepping the B.