| I never mention that on the phone conversation. If they get cash back and want it wired, then yes, a voided check is nice, but these days, not everyone has checks, so they should know the information or print out that info. Title will tell them or their LO, or they have common sense figuring it out. It's not a huge deal. They can always get their proceeds overnighted. I think the way you said it perhaps made it sounds far more confusing than what you meant it to be. It's not necessarily our place to say all of that or tell them about a voided check, just have their current ID's for ALL signers present and photocopied, confirm the place and time. |
I found over the years the more complicated you make the call the more confused they get.
I have the patience of a saint, BUT I have had a few altercations over the years...few and far between and at the closing, not the initial contact. Probably the best for you. They argue over this can you imagine in person?