Too many review websites allow false, fake, unverified, anonymous reviews to be posted. An honest business can be unfairly attacked and damaged by unknown reputation assassins and a dishonest business can scheme to add fake positive reviews to deceptively boost its reputation.
The BBB has a verification process called Customer-Verified Reviews. The reviewer must confirm the review by responding to an automated email. The BBB verifies the review before it is published online and forwards it to the business. The business can choose to ignore the review, answer it, or challenge it. If the business challenges the review, BBB will alert the customer and request evidence of the marketplace interaction.
Google reviews also suffer from fake reviews with no verification of an actual paid business transaction.
Online merchants can enable verified Google Customer Reviews in their Merchant Center account. These reviews are more trustworthy than standard Google reviews since they can only be posted by real customers who have made an actual purchase.
If an unmanaged, unverified review database allows garbage input, you get garbage output. GIGO |
Messages in this Thread |
| Signing Central Ratings - PegiT_MN on 5/26/18 10:55am |
| Re: Signing Central Ratings AGREE!!!!! n/m - HeatherR/CA on 5/26/18 11:12am |
| Re: Signing Central Ratings - SteveS/CA on 5/26/18 11:23am |
| Re: Signing Central Ratings - janCA on 5/26/18 12:02pm |
| I agree, Peggy. It's a shame that some need to abuse - MW/VA on 5/26/18 1:01pm |
| Honesty, right? We are a notaries, the core of what we do - Luckydog on 5/26/18 5:49pm |
| Agree with all messages above so far - with one caveat... - JanetK_CA on 5/26/18 6:14pm |
| Re: Agree with all messages above so far - with one caveat... - Luckydog on 5/26/18 6:24pm |
| Re: Agree with all messages above so far - with one caveat... - JanetK_CA on 5/26/18 6:37pm |
| Re: Agree with all messages above so far - with one caveat... - Luckydog on 5/26/18 6:55pm |
| Re: Agree with all messages above so far - with one caveat... - SteveS/CA on 5/27/18 1:59pm |
| Re: Agree with all messages above so far - with one caveat... - SteveS/CA on 5/27/18 1:57pm |
| Re: Agree with all messages above so far - with one caveat... - JanetK_CA on 5/27/18 3:33pm |
| Re: Agree with all messages above so far - with one caveat... - SteveS/CA on 5/27/18 5:06pm |
| Signing Central Ratings, Deceptive Reviews - ABC Legal Docs, LLC - Jerry Lucas on 5/26/18 8:19pm |
| Re: Signing Central Ratings, Deceptive Reviews - Cheryl Elliott on 5/27/18 8:24am |
| BBB and Google Verified Customer Reviews - ABC Legal Docs, LLC - Jerry Lucas on 5/27/18 10:08pm |
| Re: BBB and Google Verified Customer Reviews - jojo_MN on 5/29/18 1:42pm |
| Re: BBB and Google Verified Customer Reviews - ABC Legal Docs, LLC - Jerry Lucas on 5/29/18 2:39pm |
| Dun and Bradstreet, DUNS number, Business Credit Ratings - ABC Legal Docs, LLC - Jerry Lucas on 5/27/18 1:01pm |
| Re: Dun and Bradstreet, DUNS number, Business Credit Ratings - Luckydog on 5/27/18 8:40pm |
| Totally agree with LD! n/m - grapebed on 5/27/18 10:03pm |
| The reality is that in general many signing services - Cheryl Elliott on 5/28/18 9:06am |
| Reducing Business Credit Risk - ABC Legal Docs, LLC - Jerry Lucas on 5/28/18 2:41pm |
| Doubtful that SS on listed with D&B. and the cost to search? n/m - sigtogo/OR on 5/28/18 7:53pm |
| D&B DUNS Number Lookup - ABC Legal Docs, LLC - Jerry Lucas on 5/28/18 10:01pm |
| Is this what you do Jerry? n/m - Luckydog on 5/29/18 11:22am |
| bad companies can have D&B numbers-proves nothing IMHO - sigtogo/OR on 5/30/18 1:12pm |
| Re: Signing Central Ratings - jojo_MN on 5/29/18 1:29pm |