I always put everything in the envelope, if there are no fax backs, in front of the BO to be my witness if Title " did not receive" something. I had Title call me and say I did not send a DOT. " Oh you are saying I left 17 pages that were in the middle of a package out of the envelope?" "Yes you must have. "OK, Please call the borrowers and ask them if I sealed the envelope in front of them. I am willing to get the DOT resigned for another trip charge after you call them". ......... ......... ......... later that day
" How much is your charge to get the DOT resigned?" " Same as the first time, but I'll discount it if you say your sorry!" "ok Sorry" " Me too, I'm booked today."
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