If I could give them a zero star rating I would. I would be happy to change this review if Steve would honor his commitment and actually pay a promised fee, but I can tell that it never will happen, so my recourse is to warn other notaries about this company.
In April 24 of 2020 I was hired by Notaries Express to do a refinance in a town with a 48-mile round-trip. The seller was confused by the property tax payment and ended up sending me home. I spoke with Steve and was told I would receive a trip and print fee.
A year and MANY requests later I still have not received this promised fee. Every time I asked Steve about it, he would tell me that he had put in for it to be paid, but the check never was cut. Interesting, since it’s his WIFE who cuts the checks.
I would avoid doing business with this company; they will only pay IF the borrower closes the loan. Even if they tell you that you are getting a print and/or trip fee, they are not being truthful.
I have done a LOT of work for them, almost $10,000, but really, if they are going to be constantly low-balling and being cheap like this, forget it. They were great initially, keeping me very busy, but never for more than $85. When I started to ask for more, Steve very pointedly told me that I would no longer be receiving work from the company because he doesn’t have the margins to pay more. Maybe he should not be in the business then?
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