| I had my refinance done using RON; it took 4 hours. There were issues first uploading our IDs, which took the first time over an hour. Then, once we connected with the signing agent, the program would not let us move forward; it kept sending a message that all parties must be signed in, which we all were. She put in call(s) to the company; in the four hours we were online with her, they never called or answered. I decided at 3 hours, we would all disconnect, my husband and I would again get verification, and once the system accepted our ID, the signing agent and all of us would try again. After doing this, it only took about 20 min. It had nothing to do with what she or we were doing; it was her RON system she was using. I am looking to do only RON, so I am waiting for Mark at LSS to iron out the best, most reliable system. |
