had a signing at a starbucks. Older couple, the gentleman is in very early stages of dementia, but they were both very pleasant. Then a family came in, the youngest daughter started squealing , shreiking, kicking the chair and wall. None of the employees said a thing to them so I went over and asked the dad if he could quiet the child down because it was irritating my client. He acted all offended and his wife asked what I said so I went back over to her and repeated myself. They both got irate and the family left but the dad said "she's only 3 I bet you acted like that when you were 3" well no because when I was 3 I knew better, as did all 4 of my kids. The clients were appreciative of the fact that I did something about it. A little while later, one of the starbucks employees came over and told me I should have run to them instead. Why? They were right there when the kid was acting up and they didn't do a thing. |