Good morning Becca,
We just got a new hp3015 a few weeks ago and I have been helping my dear wife with troubleshooting, here's what I can tell you.
We have never tried to print from an efax program, but we did have problems getting legal sized faxes and copies to print completely on a legal sheet, it would just cut off the end and print it on a second page. Here's what I did to fix it for our problem, I hope it helps it for yours.
You should have a hp toolbox on your desktop, or in your programs; there is a little window in the top right corner that says device settings, click it; you want to be in the system settings tab; move down to paper handling and set the default paper size to legal.
This makes copies from legal come out properly on legal paper, letter comes out fine on letter size paper too, so I'm leaving it as our default unless I see other problems. I'm guessing it will work for all faxes and printing as well, as long as you load the legal when appropriate. You can set up the other functions there as well.
Hope this helps, check your CD for additional doucmentation, good luck
Marla_Norcal's husband |
