Unfortunately we have mixed reviews due to 2 major reasons.
1) We had accounting problems for 07 and 08 which are no longer a problem. 9 times out of 10 notaries don't get paid with us NOW b/c the invoices don't make it to us which can be solved with a phone call. We are now very quick about our 3 week turnaround and if you DON'T get paid and call, we'll make sure it gets taken care of.
2) We're OFTEN confused with Pacific Document SERVICES and Pacific DOX which have bad reviews. We actually receive invoices for them at times from notaries we never hired. In return, these notaries give US bad reviews thinking we are the other company.
As far as our fees go, they ARE lower than the industry standard at the moment due to the Lender to Title Co. fees that we receive. We DO give volume to notaries who work for our fees though.
Our rating should be MUCH higher than it is on this site. |