"In fact, I call the borrower once the time comes that I no longer have time to print and travel to their home on time. At that time I will ascertain if the borrowers have flexibility in their schedule, and I tell them I will call them when I'm leaving my house with printed docs - this gives them a definite time to expect me."
I do the exact same thing as you, and if they are not flexible I notify the hiring company.
My husband also helps me out every EOM with printing docs. As a matter of fact, he has spoken directly to many TCs after I have given them his name and number to contact him regarding the docs. I have always told them my husband will be printing print the docs. These are usually last minute or late docs that I cannot wait for any longer. I believe that if any TC had an issue with him handling the documents they would have said something by now. I always double check each package to make sure all docs have been printed. Like I said, he always helps me out in a pinch. (I am blessed in that regard as well as others) |