Mary,
If you've read links regarding the worm (i.e., Norton and McAfee), the addresses mean nothing. Also, the worm goes after Norton Live Update. I suggest you take Harry's advice and download the tool from Norton. Print off all the instructions first and follow them exactly. Also, make sure you get an *authentic* tool, because the same people that create these worms/viruses also create fake tools. Additionally, as Norton's instructions tell you to do, after using the tool, you need to download Live Update again to make sure that Live Update hasn't been affected. |
