The thing is, Marian - and I do not mean any disrespect to you - but when there is a conflict between law and handbook - the law takes precedence. I could justify this refusal by saying that I interpret *THE LAW* differently, and until a circuit judge or attorney general tells me otherwise, my interpretation of the law will not change.
Using the "I can't deny a lawful request for service" is a cop out, IMO. Yes, there are many circumstances where you can deny a lawful request for service - lack of ID is one of them. The California SOS makes several assertions that are not addressed in California law, and the law comes first.
JMHO |