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Re: Where was the customer coffee?
Posted by NVLSlady/VA of VA on 8/3/18 8:19am Msg #30504
Had nice cold bottled water - and had I thought of it at time would have grabbed couple of the free soft drinks to have on hand for friends (Can't drink em myself). Shop was impeccable, and cleanest I've ever been in; yes, large tv too. Overall great experience and was asked to review ... only like, you I can't say I'll return.* I called mgr to request his ear before I give the google rating.

Shop is family owned, well-run, friendly and Clean (did I mention that?). That silly surcharge only negative. Couldn't drag a male along this time but any guy would have given this place a high -five.

I read that someone purchased their pads and had them put on by the Oil Change dealer and saved quite a bit; thought about that but I know how those lube chains are - and avoid altogether when possible. If I bring dad along I get nervous, besides. He is so old school and won't let them get away with nothin'!! You're not going to strip the bearings / screws or lollygag non-nonchalant while he's there. Last oil change had him along: guys were inexperienced, slow and ruptured something in customer's car while we were waiting! Not good. By the time he got thru with that lady and telling in earshot of customers (we were all sitting wondering if /when our vehicles would have new oil that day) what these half bit mechanics should and shouldn't be doing, it was a miracle they had any clients! Lady was smart, though and had them tow her car back to shop - a few feet from where she had just driven off the lot.

*[My thought: If a business isn't smart enough to build in the cost of doing business, they're not smart enough to do work for me.] ditto. Not trying to measure my inks, clips & such to portion out to clients I help close.

(Btw, feel free to use that "due to the rising costs of business" line in the car shop's memo at your own risk; just don't make it sound stupid - like about fingerprint pads and journals ...) Wink
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Messages in this Thread
 Junk/scam fees... (border line 'Discuss Work') - NVLSlady/VA on 8/2/18 4:11pm
 Re: Junk/scam fees... (border line - Luckydog on 8/2/18 6:17pm
 Re: Junk/scam fees... (border line - bagger on 8/7/18 3:28pm
 PS.... - Luckydog on 8/2/18 6:20pm
 You have to be really careful where you take your car -  MW/VA on 8/2/18 6:26pm
 Re: You have to be really careful where you take your car - Luckydog on 8/2/18 6:43pm
 Re: You have to be really careful where you take your car -  JanetK_CA on 8/2/18 10:12pm
 Re: Junk/scam fees... (border line - HisHughness on 8/2/18 11:18pm
 "A practice that are"? Wow. - HisHughness on 8/2/18 11:23pm
 Where was the customer coffee? - Bear900/CA on 8/3/18 12:21am
 Re: Where was the customer coffee? - NVLSlady/VA on 8/3/18 8:19am
 The provided list was standard all-purchase use. - NVLSlady/VA on 8/3/18 8:21am
 Re: The provided list was standard all-PURPOSE. n/m - NVLSlady/VA on 8/3/18 9:16am
 Re: Junk/scam fees... - NVLSlady/VA on 8/6/18 12:19pm



 
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