I think KBA has the same sort of problem as California's notary exam. The questions are secret, so the public can't examine them and see if they are appropriate for the purpose they're supposed to serve, at an appropriate level of difficulty, or even whether the supposedly correct answers are correct.
Of course, the KBA questions can't be revealed because they contain personal information. But a process could be created to have some sort of expert panel audit the KBA systems. |