Yolanda,
Last month, I had a similiar happening with another signing company. Because I did not get the agreed-upon fee confirmation in writing, the scheduler/manager literally laughed at me for not doing so.
I then contacted both escrow and the mortgage companies. Discovered that both escrow and the mortgage companies were both owned by the same family. That the siging service scheduler/manager was also a distant relative.
And, no one could or would help; "too bad, too sad".
However, after I informed eveyone that complaints would be filed with the Dept. of Corporations, the Dept. of Real Estate (as well as the various media for investigative reports), EVERYONE became very helpful.
I received my check within a few days.
Pam |