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I agree.
Posted by  JanetK_CA of CA on 9/13/19 2:44am Msg #610176
An "industry standard" means nothing when we have a fully booked day and we tell them in advance what our drop dead time is. If we don't get docs by then and we've told them that we'll have to give it back if that happens, then we can't be responsible for the consequences. We can only give them a few options, based on the circumstances - like turning it back or pushing them to the end of the day or some other time we might have open. If they know in advance and they're not sure they can meet our deadline, they should just find someone else.

This is an issue that kind of bleeds into the IC issue. If they're going to expect notaries to sit around waiting, unable to do anything else and/or rearranging our schedules to accommodate them, then they should be paying for that non-productive time. Micromanaging our time puts us into the employee category.
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Messages in this Thread
 Lead time on docs - Candace Anderson on 9/12/19 6:48pm
 Re: Lead time on docs ==> 2 hours minimum ... -  John/CT on 9/12/19 6:56pm
 I need that time to ... -  John/CT on 9/12/19 6:59pm
 Re: Lead time on docs ==> 2 hours minimum ... - Holly Graves on 9/13/19 10:24pm
 Industry standard is 2 hours, ... -  Ernest__CT on 9/12/19 7:15pm
 Re: Industry standard is 2 hours, ... - Holly Graves on 9/13/19 10:26pm
 Re: Lead time on docs -  Doris_CO on 9/12/19 9:06pm
 Re: Lead time on docs - Holly Graves on 9/13/19 10:31pm
 While 2 hrs is 'standard', communication is the key - Lee/AR on 9/12/19 9:33pm
 I agree. -  JanetK_CA on 9/13/19 2:44am
 Re: Lead time on docs -  Dennis_IN on 9/12/19 10:11pm
 I will never understand why hiring parties think there file -  Cheryl Elliott on 9/12/19 11:51pm
 Flexibility and team work is a must here - Luckydog on 9/13/19 10:31pm
 Re: Lead time on docs - Luckydog on 9/13/19 9:00am
 In a perfect world, we'd always get docs with plenty of -  MW/VA on 9/13/19 5:35pm
 Re: Lead time on docs - Holly Graves on 9/13/19 10:23pm
 Re: Lead time on docs - Robin Holstein on 9/17/19 9:43am



 
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