A lender cannot have there own E platform in NC it has to be through an NC SOS approved vendor. So most companies use Pavaso.
I have one huge lender that does lots of Hybrid closings. Right now people don't want me bringing my laptop into their homes as they are hard to sanitize without ruining them. I am not ruining a laptop for this job! I also want to point out with all the work at home going on, the internet is far slower. My hybrid closings are taking some time because Pavaso can't keep up. One took me 45 minutes because Pavaso was "thinking" so slow. I am in and out in 15 to 20 with this one lender when it is all paper.
I was told by someone at the TC yesterday that if I explain to the borrower that it is a Hybrid closing and they prefer paper, the lender will change it to paper. (and I won't get a defect for it) I have had 3 borrowers call the lender today and ask for paper and I get an updated hybrid order again. I'm sorry, but do these people at this Q lender not know what a Hybrid vs paper vs E Close is?
Most people want all paper closings and want me OUT of their homes ASAP. Why can't this lender understand this? |
