signings and in other situations.
http://www.sfgate.com/news/article/mask-etiquette-coronavirus-covid19-fbi-hostage-15416464.php
Taking a neutral non-judgmental tone, while sometimes difficult, seems like it might be an effective approach. I may use some of the techniques to help with my neighbor's barking dogs. Super nice people, nice house, but they appear to absolutely love the sound of their insensately barking dogs! :-)
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