Hi there!
I'm the notary community manager for Snapdocs and we sincerely apologize for the typo. Hopefully, you would understand that we would never intentionally send such an inaccurate message. Snapdocs scheduling is possible strictly because of our great notary pool. We are addressing the typo in the Support Snapshot at the beginning of the month.
In terms of the training corner- we are trying something new. We are constantly hearing that notaries would like some sort of training, and since notaries are not Snapdoc employees, we have to seek training from third parties. Honestly, the content C2C provided was created talking specifically about errors made by notaries on our platform from the previous quarter. There was a feedback form if anyone had suggestions on future trainings they would like to see.
Hopefully the rest of your experience with Snapdocs outweighs this recent one that came through in newsletter form.
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