"...and how much are you offering for this?"
I want THEM to name the number first, so I ASK first. Usually when someone calls, they immediately give me most/all of the other info I need - day, time, location & type of transaction. That's almost always what I hear after I say 'hello'.
I couldn't care less how many signers there are - do people charge differently if there's two instead of one? Once in a blue moon there's 3 or 4, and I've always been told upfront about it. I also don't ask how many pages, or if there's faxbacks (since I don't charge differently). I'll take a first pkg from a new client on faith (that it won't turn out to be very unusual) - if it turns out to be a ridiculously large pkg, I just adjust my fee the next go-around.
If it's a purchase w/a loan, I assume faxbacks - that's already built into my fee. I don't see Faxbacks on refi's very often, but don't mind - but it does usually mean I call them with their CHOICE of faxbacks, OR same-day-shipping, and I don't charge.
The 'KISS' rule works best for me. At the risk of sounding arrogant - it's my own humble opinion & experience that my 'KISS' fees seem to be a sufficient barrier to attracting clients I don't want in the first place. |
