I dropped 3 packages yesterday in the same box. When I checked track #s last night, the 2 legal sized were winging their way. The letter size showed nothing. I called and was told it is Ground and the driver cannot pick that up. It will sit in that box all day and I am supposed to be there between 5-6 tonight when he makes the pick up and retrieve the package. I said on the website the box is listed Express and Ground, He said oh, sorry but Ground cannot be picked up.
I have dinner reservations and cannot be there at 5pm tonight and since it's Friday, nothing will be picked up again until Monday.
Has this happened to anyone else? Is there any help on this? |