… and narrowed it down to this:
"The second tray and the toner/drum are the only thing that wasn't replaced. Any ideas what could be the problem before I call them again? Could it be the off brand toner cartridge causing the problem? Seems unlikely, no?"
Seems likely, yes.
I have an old HL-L5280DW sitting here on the floor somewhere. If I recall, if I didn't place the bottom tray underneath just right that caused some hiccups. But more than likely, the cartridge. |
