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Re: FedEx Supplies - a rant...
Posted by SC/CA of CA on 2/20/21 6:45pm Msg #629679
I've heard the "due to the status of your account" script before. In my case, it was that the credit card on my account
had expired, and as it had been some time since I ordered supplies (more than one month, they said), I hadn't updated my card information. Sounds like you may have just received a bonehead of a customer service rep (or a bonehead and a newbie whose afraid to go off script). Hopefully, all it takes is to talk with a different rep to determine the details. As I recall, I eventually had to talk with the billing/credit department, and they had to reinstated my account.
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Messages in this Thread
 FedEx Supplies - a rant... - JanetK_CA on 2/20/21 6:17pm
 Re: FedEx Supplies - a rant... - SC/CA on 2/20/21 6:45pm
 Re: FedEx Supplies - a rant... - JanetK_CA on 2/20/21 7:59pm
 Happened to me a few months ago - MariaMO on 2/20/21 9:32pm
 I get that from UPS--they won't send me supplies because -  MW/VA on 2/21/21 7:45am
 UPS is difficult, but if you TALK to a rep.... - Lee/AR on 2/21/21 8:55am
 Re: UPS is difficult, but if you TALK to a rep.... -  JanetK_CA on 2/21/21 4:53pm
 Agree. It's counter-intelligent, but no cancel for non-use n/m - Lee/AR on 2/21/21 5:56pm
 Re: UPS is difficult, but if you TALK to a rep.... - Sue on 2/24/21 4:18pm
 Re: I get that from UPS--they won - Luckydog on 2/21/21 11:09am
 Ship something once or twice a year - Kellosh/CA on 2/22/21 10:42am

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