My fees reflect ALL of my expenses and allow for a profit. That's why if they refuse to pay my fee, then I don't accept the job. If a customer fails to show up and do not call, I expect to get my full fee. It's no different than if they were there and refused to sign. Do I get passed over for a lot of assignments because of my policy? You bet. Do I care? No. And I will not sit and wait for anyone for 20 mins who has not even bothered to call me, JMHO. |