|If it turns out to be an issue, there's usually another alternative. However, I've seen that request with lines of credit signings where it may be required as a condition of the loan. If that's the case, then that's something the LO should have made them aware of before we got to that point.|
You'd be amazed how often people don't get that we have access to so much of their info. I see it most with seller packages where I still get people hesitant sometimes to write down their SSN. It's a necessary detail on many of the forms. I think, though, that it's easier to get them to trust us when we're face to face than it is over the phone.